/* ===== Central de Atendimento — Estilo ===== */
:root {
  --azul-escuro: #0D47A1;
  --azul: #1565C0;
  --azul-claro: #1E88E5;
  --azul-bebe: #E3F2FD;
  --dourado: #FF6F00;
  --branco: #FFFFFF;
  --cinza: #5C6B7A;
  --escuro: #102A43;
  --sombra: 0 10px 30px rgba(13, 71, 161, 0.12);
}

* { margin: 0; padding: 0; box-sizing: border-box; }

html { scroll-behavior: smooth; }

body {
  font-family: 'Roboto', Arial, sans-serif;
  color: var(--escuro);
  background: var(--branco);
  line-height: 1.6;
}

h1, h2, h3, h4 { font-family: 'Poppins', sans-serif; }

.container { max-width: 1140px; margin: 0 auto; padding: 0 20px; }

/* ===== Topo ===== */
.topo-info {
  background: var(--azul-escuro);
  color: #cfe3ff;
  font-size: 14px;
  padding: 8px 0;
}
.topo-info .container { display: flex; justify-content: space-between; flex-wrap: wrap; gap: 8px; }

header.menu {
  background: var(--branco);
  box-shadow: 0 2px 12px rgba(16, 42, 67, 0.08);
  position: sticky;
  top: 0;
  z-index: 100;
}
.menu .container {
  display: flex;
  align-items: center;
  justify-content: space-between;
  height: 76px;
}
.marca { display: flex; align-items: center; gap: 10px; text-decoration: none; }
.marca .simbolo {
  width: 44px; height: 44px;
  background: linear-gradient(135deg, var(--azul), var(--azul-claro));
  border-radius: 12px;
  display: flex; align-items: center; justify-content: center;
  color: #fff; font-weight: 700; font-size: 20px; font-family: 'Poppins', sans-serif;
}
.marca span { color: var(--azul-escuro); font-weight: 700; font-size: 20px; font-family: 'Poppins', sans-serif; }

nav.links { display: flex; gap: 26px; }
nav.links a {
  color: var(--cinza); text-decoration: none; font-weight: 500; font-size: 15px;
  transition: color .2s;
}
nav.links a:hover { color: var(--azul); }

.btn {
  display: inline-block;
  padding: 14px 28px;
  border-radius: 50px;
  text-decoration: none;
  font-weight: 700;
  font-size: 16px;
  transition: transform .2s, box-shadow .2s;
}
.btn:hover { transform: translateY(-2px); box-shadow: var(--sombra); }
.btn-azul { background: var(--azul); color: #fff; }
.btn-dourado { background: var(--dourado); color: #fff; }
.btn-borda { border: 2px solid var(--azul); color: var(--azul); }
.btn-branco { background: #fff; color: var(--azul-escuro); }

/* ===== Hero ===== */
.hero {
  background: linear-gradient(160deg, var(--azul-escuro) 0%, var(--azul) 55%, var(--azul-claro) 100%);
  color: #fff;
  padding: 90px 0 110px;
  position: relative;
  overflow: hidden;
}
.hero::after {
  content: '';
  position: absolute;
  right: -120px; top: -120px;
  width: 420px; height: 420px;
  background: rgba(255,255,255,0.06);
  border-radius: 50%;
}
.hero::before {
  content: '';
  position: absolute;
  left: -80px; bottom: -140px;
  width: 320px; height: 320px;
  background: rgba(255,255,255,0.05);
  border-radius: 50%;
}
.hero .container { position: relative; z-index: 1; display: grid; grid-template-columns: 1.2fr 1fr; gap: 50px; align-items: center; }
.selo {
  display: inline-block;
  background: rgba(255,255,255,0.15);
  border: 1px solid rgba(255,255,255,0.3);
  padding: 6px 18px;
  border-radius: 30px;
  font-size: 14px;
  margin-bottom: 22px;
}
.hero h1 { font-size: 46px; line-height: 1.15; margin-bottom: 20px; }
.hero h1 em { font-style: normal; color: var(--dourado); }
.hero p { font-size: 19px; color: #dbeafe; margin-bottom: 34px; max-width: 520px; }
.hero .acoes { display: flex; gap: 16px; flex-wrap: wrap; }
.painel-hero {
  background: rgba(255,255,255,0.1);
  backdrop-filter: blur(6px);
  border: 1px solid rgba(255,255,255,0.25);
  border-radius: 24px;
  padding: 34px;
}
.painel-hero h3 { font-size: 20px; margin-bottom: 18px; }
.painel-hero ul { list-style: none; }
.painel-hero li { padding: 10px 0; border-bottom: 1px solid rgba(255,255,255,0.15); display: flex; gap: 10px; align-items: center; }
.painel-hero li:last-child { border: none; }
.painel-hero .check { color: var(--dourado); font-weight: 700; }

/* ===== Faixa de números ===== */
.numeros { background: var(--azul-bebe); padding: 36px 0; }
.numeros .container { display: grid; grid-template-columns: repeat(4, 1fr); gap: 20px; text-align: center; }
.numeros strong { font-size: 30px; color: var(--azul-escuro); font-family: 'Poppins', sans-serif; display: block; }
.numeros span { color: var(--cinza); font-size: 14px; }

/* ===== Seções ===== */
section.bloco { padding: 90px 0; }
.bloco.alt { background: #F4F8FC; }
.titulo-secao { text-align: center; max-width: 640px; margin: 0 auto 56px; }
.titulo-secao .tag {
  color: var(--azul-claro);
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 2px;
  font-size: 13px;
}
.titulo-secao h2 { font-size: 36px; color: var(--azul-escuro); margin: 8px 0 14px; }
.titulo-secao p { color: var(--cinza); font-size: 17px; }

/* Cards de serviço */
.grade-servicos { display: grid; grid-template-columns: repeat(4, 1fr); gap: 24px; }
.cartao {
  background: #fff;
  border-radius: 20px;
  border-top: 5px solid var(--azul);
  padding: 34px 26px;
  box-shadow: var(--sombra);
  transition: transform .25s;
}
.cartao:hover { transform: translateY(-8px); }
.cartao .icone {
  width: 58px; height: 58px;
  background: var(--azul-bebe);
  border-radius: 16px;
  display: flex; align-items: center; justify-content: center;
  font-size: 26px;
  margin-bottom: 20px;
}
.cartao h3 { font-size: 19px; color: var(--azul-escuro); margin-bottom: 10px; }
.cartao p { color: var(--cinza); font-size: 15px; margin-bottom: 22px; }
.cartao a { color: var(--azul); font-weight: 700; text-decoration: none; font-size: 15px; }

/* Etapas */
.etapas { display: grid; grid-template-columns: repeat(3, 1fr); gap: 30px; }
.etapa { text-align: center; padding: 20px; }
.etapa .num {
  width: 72px; height: 72px;
  margin: 0 auto 20px;
  background: linear-gradient(135deg, var(--azul), var(--azul-claro));
  color: #fff;
  border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  font-size: 28px; font-weight: 700; font-family: 'Poppins', sans-serif;
  box-shadow: 0 8px 20px rgba(21, 101, 192, 0.35);
}
.etapa h3 { color: var(--azul-escuro); margin-bottom: 8px; }
.etapa p { color: var(--cinza); font-size: 15px; }

/* Depoimentos */
.grade-depo { display: grid; grid-template-columns: repeat(3, 1fr); gap: 24px; }
.depo {
  background: #fff;
  border-radius: 18px;
  padding: 30px;
  box-shadow: var(--sombra);
  border-left: 4px solid var(--dourado);
}
.depo .estrelas { color: var(--dourado); font-size: 18px; letter-spacing: 3px; margin-bottom: 14px; }
.depo p { color: var(--escuro); font-size: 15px; margin-bottom: 18px; font-style: italic; }
.depo strong { color: var(--azul-escuro); font-size: 14px; }
.depo span { display: block; color: var(--cinza); font-size: 13px; }

/* FAQ */
.faq-lista { max-width: 760px; margin: 0 auto; }
.faq-item {
  background: #fff;
  border-radius: 14px;
  margin-bottom: 14px;
  box-shadow: 0 4px 14px rgba(16,42,67,0.06);
  overflow: hidden;
}
.faq-item summary {
  cursor: pointer;
  padding: 20px 24px;
  font-weight: 600;
  color: var(--azul-escuro);
  list-style: none;
  display: flex;
  justify-content: space-between;
  align-items: center;
}
.faq-item summary::after { content: '+'; font-size: 22px; color: var(--azul-claro); }
.faq-item[open] summary::after { content: '–'; }
.faq-item div { padding: 0 24px 20px; color: var(--cinza); font-size: 15px; }

/* CTA final */
.cta-final {
  background: linear-gradient(135deg, var(--azul-escuro), var(--azul));
  color: #fff;
  text-align: center;
  padding: 90px 0;
  position: relative;
  overflow: hidden;
}
.cta-final h2 { font-size: 40px; margin-bottom: 16px; }
.cta-final p { color: #dbeafe; font-size: 18px; margin-bottom: 34px; }

/* Rodapé */
footer { background: var(--escuro); color: #9fb3c8; padding: 60px 0 24px; font-size: 14px; }
.rodape-grade { display: grid; grid-template-columns: 2fr 1fr 1fr; gap: 40px; margin-bottom: 40px; }
footer h4 { color: #fff; margin-bottom: 16px; font-size: 16px; }
footer a { color: #9fb3c8; text-decoration: none; display: block; padding: 4px 0; }
footer a:hover { color: #fff; }
.rodape-base { border-top: 1px solid #243b53; padding-top: 22px; text-align: center; font-size: 13px; }

/* Botão flutuante WhatsApp */
.zap-flutuante {
  position: fixed;
  bottom: 24px; right: 24px;
  width: 62px; height: 62px;
  background: #25D366;
  border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  box-shadow: 0 8px 24px rgba(37, 211, 102, 0.45);
  z-index: 200;
  transition: transform .2s;
}
.zap-flutuante:hover { transform: scale(1.1); }
.zap-flutuante svg { width: 34px; height: 34px; fill: #fff; }

/* Aviso de cookies */
.cookies {
  position: fixed;
  bottom: 0; left: 0; right: 0;
  background: var(--escuro);
  color: #d9e2ec;
  padding: 16px 20px;
  display: flex;
  justify-content: center;
  align-items: center;
  gap: 18px;
  flex-wrap: wrap;
  z-index: 300;
  font-size: 14px;
}
.cookies button { color: #fff;
  background: var(--dourado);
  border: none;
  color: var(--escuro);
  font-weight: 700;
  padding: 10px 26px;
  border-radius: 30px;
  cursor: pointer;
}

/* Páginas internas */
.cabecalho-pagina {
  background: linear-gradient(135deg, var(--azul-escuro), var(--azul));
  color: #fff;
  text-align: center;
  padding: 70px 0;
}
.cabecalho-pagina h1 { font-size: 38px; }
.texto-legal { max-width: 800px; margin: 0 auto; padding: 70px 20px; }
.texto-legal h2 { color: var(--azul-escuro); margin: 30px 0 12px; font-size: 22px; }
.texto-legal p, .texto-legal li { color: var(--cinza); margin-bottom: 12px; }
.texto-legal ul { padding-left: 24px; }

/* Responsivo */
@media (max-width: 900px) {
  .hero .container { grid-template-columns: 1fr; }
  .hero h1 { font-size: 34px; }
  .grade-servicos { grid-template-columns: repeat(2, 1fr); }
  .etapas, .grade-depo { grid-template-columns: 1fr; }
  .numeros .container { grid-template-columns: repeat(2, 1fr); }
  .rodape-grade { grid-template-columns: 1fr; }
  nav.links { display: none; }
}